Welcome To Our Help Center

1. In your account, go to My Domains > Manage my domains
2. Click on the domain to redirect
3. Click URL Forwarding
4. In the field Url to Forward From, type the hostname of the source url (e.g. www)
5. In the field Url to Forward To, type the destination url (www.example.com)
6. In the field Into a frame,
    - select 'no' to display the destination url
    - select 'yes' to display the source url
7. Click on Confirm Your Details

It will take up to 1-2 hours for your forwarding to take effect.

Important: This option is only available if the domain is configured on EuroDNS' nameservers (ns1.eurodns.com / ns2.eurodns.com).

For spamming reasons and email loss risks, our email forwarding service is not offered anymore since April 2008. We recommend creating a EuroDNS mailbox with your domain for free, with 1 Go space.

1. Create a name server profile
- In your account, go to item My Profiles > Nameservers profiles
- Click Add a new profile
- Fill in the name servers then click Save

2. Apply a name server profile
- Go to My domains > Manage my domains
- click on the concerned domain
- Click on Change
- Select the name server profile
- Click View profile then click Apply profile

It will take up to 24-48 hours for your new name servers to be propagated worldwide. In order to avoid zone check errors and website interruption, configure first your domain on the new name servers.

1. In your account, go to My Domains > Manage my domains
2. Click on the domain to configure
3. Click Manage DNS Zone
4. Add/edit the DNS records
5. Save settings

The new records usually take effect within 24 hours. Note: this option is only available if the domain is configured on EuroDNS nameservers (ns1.eurodns.com / ns2.eurodns.com).

1. In your account, go to My Domains > Manage my domains
2. Click on the domain to configure
3. Click on Manage DNS Zone
4. In the field Add DNS Records, click on MX
5. Enter the priority value (between 1 and 65535)
6. Enter the hostname (type '@' to use strictly domain-based emails)
7. Enter the mail server then save settings

SPF resource record is not offered at the moment.

However you can define your SPF in a TXT record. Example:
@   TXT   v=spf1 a:example.com -all

- '@' is the hostname
- 'TXT' is the resource record
- 'v=spf1 a:example.com -all' is the SPF syntax

1. In your account, go to My Domains > Manage my domains
2. Select the domains
3. In the Update listbox, select Update DNS Records
4. Select the DNS record profile then apply it

Note: this option is available for domains configured on EuroDNS' name servers (ns1.eurodns.com / ns2.eurodns.com)

1. In your account, go to My Domains > Manage my domains
2. Select the desired domain
3. Click Edit the DNS zone
4. Click Export to bind

PTR record is set by the hosting provider. We invite you to contact your current hostmaster to configure it.